Rafael Laguna

To meet the "who is who" of our Service Provider and Channel Partners you had to be at the Rhein-Energie football stadium in Cologne on Oct. 8, 2009. The day before 30 had registered for our technical workshop, 55 showed up so we split it into two. At the summit we and our 9 summ... (more)

Reuters published an article titled "IBM takes on Google in business Web-mail market" - bold words but hey, this is Big Blue, right? We haven't seen much from IBM in the SaaS space yet, so this move was about time. What is surprising is the positioning of this offering, low funct... (more)

Yahoo is unloading Zimbra and with it the whole SMB hosting business. While the Zimbra part is interesting to us here at Open-Xchange, as it also shows some technology related weaknesses, the bigger picture may be even more interesting - especially to Service Providers. Tier1's ... (more)

There has been much ado about Google Wave, for good reason. I can't wait to play with it. What is impressive is what you: can do in an HTML5 app get when you leverage the web knowledge like the Spelly extension does (a really really useful spell checker/corrector which I would l... (more)

Money is being made with Open Source. Some make spectacular money by exploiting Open Source (Google, Apple) and some things wouldn't even exist without it (Internet, Software as a Service, Cloud Computing) - so it really boils down to finding the right business model. BusinessWee... (more)

Aside from low prices, it's also cash flow and up-front loading of risk and money of traditional, on-premise projects that are driving more buyers to SaaS offerings. In an economic downturn, "do more with less" and quick ROI behavior become the norms. But wait, isn't that what o... (more)

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” - R. Buckminster Fuller What does Software as a Service (SaaS) have to do with open source? Not much, you might think. SaaS, as... (more)

If the Internet did one thing, it dramatically accelerated the flow of information. This, in turn, has led to additional pressures on today's white-collar workers - the so-called knowledge workers. A reply to a written letter may well take a week - more than adequate in the not-... (more)